Patient question
When a patient with cerebrovascular disease comes to the cardiology department in a wheelchair for a visit, what convenience services should be confirmed when making the appointment?
Answer reviewed by Li Yan, Chief Physician
Professional answer
When making the appointment, mention the use of a wheelchair, whether transfer assistance is needed, and the accompanying person's situation. Confirm with the hospital about accessible entrances, elevators, waiting arrangements, and whether examination locations are easy to reach. If transfer assistance is needed, ask staff in advance how to arrange it. Services vary by institution, so it is best to confirm again before departure to avoid finding on arrival that the visit process cannot be completed.