Patient question
What should I do if my cardiovascular telemedicine visit disconnects midway and I did not hear all of the doctor's instructions?
Answer reviewed by chen ting, Associate Chief Physician
Professional answer
Contact the staff through the original appointment platform or the hospital's official channels, explain the time of disconnection and the questions that have not yet been confirmed, and request to resume communication or obtain a supplementary written explanation. You can list what you have already heard and ask the doctor to verify it, but do not treat incomplete information as complete medical instructions. If there is an ongoing situation that requires urgent care, contact local emergency services and do not wait for the platform to recover.