Patient question
During hypertension diagnosis and treatment, if I have concerns about communication or service, how can I provide feedback without interrupting my ongoing care?
Answer reviewed by Zhou Kaiyu, Chief Physician
Professional answer
Organize the specific event, time, issues you want clarified, and your desired resolution, then submit through the hospital's formal feedback channel. At the same time, confirm with the outpatient clinic the upcoming follow-up appointments, tests, and contact arrangements. If you wish to change doctors, you can request assistance with the transition. Service disputes and ongoing care can be handled separately; you do not need to wait until the complaint is resolved before scheduling necessary follow-up visits.