Patient question
An overseas heart center asks patients to bring recent test results, but some files can only be viewed within the hospital system. What should be done?
Answer reviewed by Gao Yuxia, Chief Physician
Professional answer
First, request an official copy from the original testing facility that can be downloaded, printed, or accessed by other healthcare institutions, and confirm whether patient authorization, an access code, or an expiration date is required. Ask the overseas heart center about acceptable alternative formats and secure transmission methods. Do not replace all original records with ordinary screenshots unless the other party explicitly accepts them. If the records cannot be obtained for the time being, submit the available documents first and note the missing items and the expected time of submission.