Patient question

After booking an appointment through the Heart Alliance, I was asked to re-enter information I already submitted. How can I avoid inconsistencies between the old and new entries?

Answer reviewed by Zhou Kaiyu, Chief Physician

Reviewed: 2026-10-06 · Credential: 1105*********91

Professional answer

Re-enter the information based on verifiable original records, and check the new and old forms side by side, focusing on confirming name, dates, medication history, allergy information, and previous visit details. If there are actual changes, note the update time and reason. If the difference is only due to form format, ask the staff whether the original records can be referenced. Keep a copy after submission for explaining any discrepancies during the consultation.

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