A patient with cerebrovascular disease needs a family member to help book an appointment but does not want to hand over the medical account password. What can be done?

First, ask the platform or hospital whether they support relative proxy, authorized contact, or offline proxy procedures, and confirm what matters the authorization can be limited to. Try to use official authorization functions and avoid directly sharing passwords or verification codes. If operations can only be done through the account, contact human customer service to find alternative ways. When proxy assistance is no longer needed, remember to verify how to revoke the authorization.