Patient question
A cardiomyopathy patient is worried that family members sharing a phone may see hospital text messages. How can follow-up notification methods be adjusted?
Answer reviewed by Zhou Kaiyu, Chief Physician
Professional answer
Contact the hospital to verify the currently registered phone number. Ask whether you can use a personal contact method, reduce medical information in text messages, or choose another notification channel. After making changes, confirm how appointments, test results, and follow-up reminders are sent. If you choose to turn off a type of reminder, also clarify where and when you should check for subsequent arrangements.