Patient question
A cardiomyopathy patient has poor hearing. How can they avoid missing important arrangements during an outpatient visit?
Answer reviewed by Zhang Jinying, Chief Physician
Professional answer
When scheduling an appointment, state your hearing and communication needs, and ask whether written communication, assisted communication, or a more suitable visit arrangement can be provided. During the visit, write down your questions, and ask the medical staff to write down the next steps, times, and contact information clearly. Before leaving, repeat the information in your own words and ask for confirmation. If you wish to have a family member assist, also clarify what information may be shared with them.